ace657 Privacy Policy

1 Introduction and Applicability

ace657 is an online betting and casino platform that provides services to users in Bangladesh. We are fully committed to protecting the privacy of our users' personal information. This privacy policy applies to the ace657 website ace657.cam and all related services.

In this policy, "ace657", "we", "us", or "platform" refers to the entity operating ace657.cam. "User", "you", or "your" refers to any person registered with or using the services of ace657.

We believe that digital security and data protection are fundamental responsibilities of any accountable platform. That is why ace657 always maintains the highest standards for protecting your information and uses SSL encryption technology to keep all data transfers secure.

2 What Information We Collect

ace657 collects the following types of information for the purposes of providing services, managing accounts, and improving the user experience:

2.1 Information You Provide Directly

The information you provide when registering with ace657 or using our services includes:

• Full name, date of birth, and national identity card number
• Mobile number and email address
• Residential address
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account numbers and bank account details
• Copies of documents submitted for identity verification
• Messages or complaints sent to customer support

2.2 Automatically Collected Information

When you visit the ace657 website, our systems automatically collect certain information, which includes:

• IP address and device type
• Browser version and operating system information
• Pages visited, session duration, and click data
• Referral source (which link or page you came from)
• Data obtained from cookies and similar tracking technologies

2.3 Transaction Information

Information collected during financial activity on ace657 includes deposit and withdrawal history, details of betting and gaming activity, and records of bonus and reward usage.

3 Purpose of Using Your Information

ace657 uses collected information only for the following legitimate purposes:

3.1 Account Management and Verification

We use registration information to confirm user identity, keep accounts secure, and prevent unauthorised access. Every ace657 account is linked to a unique identity, which ensures the security of the platform.

3.2 Payment Processing

Payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000 — information is also used to enforce these limits technically.

3.3 Customer Support

Your information is used to provide assistance via 24/7 live chat and email, and to resolve issues.

3.4 Responsible Gaming Monitoring

Information is used to analyse user gaming behaviour, identify potentially problematic activity, and provide responsible gaming tools.

3.5 Technical Improvement

Anonymous and aggregated usage data is analysed to improve the functionality, security, and user experience of the ace657 platform.

3.6 Meeting Legal Obligations

Information may be used to comply with applicable laws and regulations, prevent fraud, and address financial crimes.

4 Cookies and Tracking Technologies

The ace657 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Essential Cookies

These cookies are essential for the basic functionality of ace657. They are used to keep login sessions active, save language preferences, and perform security verification. Disabling these cookies may prevent the platform from working correctly.

4.2 Analytical Cookies

These cookies collect information to help us understand how users are using ace657. This information is completely anonymous and is used only to improve the quality of the platform.

4.3 Managing Cookies

You can delete or disable cookies through your browser settings. However, please note that disabling all cookies may affect your ability to use certain features of ace657.

5 Sharing Information with Third Parties

ace657 does not sell your personal information to third parties or transfer it for commercial purposes. However, information may be shared in specific circumstances:

5.1 Payment Processors

Necessary payment information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete deposit and withdrawal transactions. These organisations follow their own privacy policies and use the information only for the purpose of processing transactions.

5.2 Technology and Security Partners

Limited information may be shared with trusted technology partners to ensure platform security, detect fraud, and provide technical services. These partners are contractually bound to follow ace657's privacy policy.

5.3 Legal Requirements

ace657 may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable law. In such cases, only the minimum information legally required will be shared.

5.4 Business Transfers

If there is a change in the ownership or management of ace657, user information may be transferred as part of the business assets. Users will be notified in advance in such cases.

6 Data Retention and Security

6.1 Retention Period

ace657 retains user information only for as long as necessary. Information is retained while an account is active. After an account is closed, some information may be retained for a defined period to meet legal obligations.

6.2 Security Measures

ace657 has implemented industry-standard security measures to protect your information:

• Use of SSL (Secure Socket Layer) encryption technology for all data transfers
• Encryption of stored data and access controls
• Regular security audits and vulnerability assessments
• Data protection training for staff
• 24/7 monitoring for suspicious activity
• Know Your Customer (KYC) verification process

6.3 Response to Data Breaches

In the event of a data breach, ace657 will promptly notify affected users and take the necessary steps to address the harm. However, no platform can guarantee 100% security over the internet, so while we take every precaution, we also advise users to remain vigilant.

8 Protection of Minors

ace657 is for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory during the registration process.

If we are informed that information has been collected from a person under the age of 21, ace657 will immediately delete that information and close the associated account.

9 Changes to the Privacy Policy

ace657 may update this privacy policy from time to time. Users will be appropriately notified before any significant changes take effect.

Changes may be communicated in the following ways:

• By publishing a notice on the ace657.cam website
• By sending a message to the registered email address
• By displaying a notification at the time of login

Continuing to use ace657 after changes have been made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.